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Configure Email Sending using Microsoft Entra ID

Gathid can be configured to send emails via your Microsoft 365 Platform. Users of the Gathid system will then receive email notifications from an internal company email address. This feature is currently only available only for Microsoft 365.

Overview

This feature requires a Microsoft App Registration. You can use an existing App Registration that has already been configured for SSO and/or the MS Entra ID system connector.

We recommend creating a dedicated App Registration for email sending. Alternatively, follow step one below to create a new App Registration.

Summary

  1. Create a new App Registration in MS Entra ID (if required)

  2. Configure API Permissions in the App Registration

  3. Obtain credentials from the App Registration

  4. Set up a sending Email Account

  5. Provide the credentials to your Gathid representative

Steps to configure a Mailbox for Gathid

1. Create a new App Registration in MS Entra ID (if required)

  1. Sign in to the Microsoft Azure Portal and navigate to the App Registration service.

  2. Create a New registration and enter a name for this application. eg, Gathid Email

  3. Click the Register button.

2. Configure API Permissions in the App Registration

  1. Navigate to the App Registration that has been created for Gathid Email.
  2. From the left-hand side menu, under Manage, click on API permissions.
  3. Add a permission and choose Microsoft Graph from the pop-up box.
    Select Application permission.

  4. Search for Mail.Send, select it in the Permissions section.
    Click on Add permission.

    Entra send_mail

  5. Note, your organization may require admin consent for this permission. 
    If so, click on the Grant admin consent for ... option

3. Obtain credentials from the App Registration

  1. In the Overview section of your App Registration find and note down the IDs for:
    Application (client) ID
    Directory (tenant) ID
    These will need to be provided to your Gathid representative.
  2. Under Manage on the left-hand menu, click on Certificates & secrets.
    Ensure you are on the Client secrets tab and create a New client secret.
  3. Enter a Description e.g., Gathid email and select an Expires time period. (We suggest 2 years for easier management.) Click Add.
  4. Copy and securely store this client secret value as it will not be visible again.
    It will need to be provided to your Gathid representative.

4. Set up a sending Email Account

  1. You will need to have a Microsoft 365 email address (e.g., gathid@yourdomain.com) for the application to send emails. We recommend using a Shared Mailbox so that your in-house administrator can monitor any responses.

5. Provide the credentials to your Gathid representative

  1. Provide the credentials obtained in step 3 to your Gathid representative.
    Note: If required, Gathid can provide a PowerShell script that will obtain this information automatically.
    1. Application (client) ID
    2. Directory (tenant) ID
    3. Client Secret Value
📜 Link to PDF: Configure Email Sending using Microsoft Entra ID